Terms & Conditions

These Terms & Conditions govern your use of the website and services of Heavenly Touch Carpet Care ("we," "us," or "our"), including our text (SMS/MMS) messaging program. By using our website, requesting service, or opting in to our text messages, you agree to these terms.

Services

We provide carpet, rug, upholstery, tile, and related cleaning and restoration services in the Chattanooga, TN area. Quotes are estimates; final pricing depends on the actual condition and scope of the work. Payment is due as described on your invoice.

SMS/Text Messaging Program

Program description. When you provide your mobile number to us in person, by phone, or through a form on our website, you agree to receive service-related text messages from Heavenly Touch Carpet Care, including appointment confirmations and reminders, job and service-status updates, and secure links to pay for completed work.

• Message frequency varies and depends on your activity with us.
• Message and data rates may apply. Check with your mobile carrier for details.
• Opt out at any time by replying STOP to any message. You will receive one confirmation message and then no further texts.
• For help, reply HELP, call (423) 595-8318, or email heavenlytouchcarpetcare@gmail.com.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers may change, and messages may not be deliverable on all carriers.

We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties for their marketing purposes. See our Privacy Policy for details on how we handle your information.

Payments

We may send you a secure link by text or email to pay for completed services. Payments are processed by a third-party payment processor; please review their terms when you pay.

Limitation of Liability

To the extent permitted by law, Heavenly Touch Carpet Care is not liable for indirect or incidental damages arising from your use of our website, services, or text-messaging program.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes take effect constitutes acceptance of the updated terms.

Contact Us

Heavenly Touch Carpet Care
10205 Miller Rd, Soddy-Daisy, TN 37379
Phone: (423) 595-8318
Email: heavenlytouchcarpetcare@gmail.com